Privacy Statement

HFH Cleaning & Maintenance is committed to protecting the privacy of our site users; this policy details the collection, use, and protection of personal information we receive from site visitors. HFH is committed to protecting any data that we collect concerning our customers and site visitors. By entering our website and using our services, you consent to our use of cookies as pertaining to the terms of this policy.

Computer Communication

To track the usage of our website, we gather information about your computer, such as the operating system and browser type. Cookies are used by HFH. These are tiny text files that let our server recognize your computer. They aid in our ability to compile data on the frequency and population of visitors to our website. Cookies just identify the computer used, not the specific user. We utilize this information to track site usage and thereby develop and enhance the services we offer to our clients.

The operator of the website is HFH Cleaning & Maintenance ("us," "we," or "our").

This page explains our policies on the gathering, use, and disclosure of personal information when you use our service, as well as your options in relation to that information.

Your data is used by us to deliver and enhance the Services. You consent to the collection and use of information in line with this policy by using the Service. Terms used in this Privacy Policy, unless otherwise specified, have the same meanings as those found in our Terms and Conditions.

Definitions

Service
Service provided by HFH through its website.

Individual Data

Personal information is any information that can be used to identify a living person (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is information that is automatically gathered from the service's infrastructure or from users of the service (for example, the duration of a page visit).

Cookies are little data files that are kept on your computer (computer or mobile device).

Data Controller
The term "Data Controller" refers to the natural or legal person (either acting alone, jointly, or in partnership with others) who decides how and why any personal information will be processed.

Data Processors (or Service Providers)

Natural or Legal Person—who processes data on behalf of the data controller is referred to as a data processor (or service provider).

In order to process your data more efficiently, we may employ the services of different Service Providers.

Data Subject (or User)

Any living person who uses our service and is the subject of Personal Data is referred to as a Data Subject.

Data Collection
Personal Data

When using our service, we may require you to send us certain personally identifying information (also known as "Personal Data") that can be used to get in touch with or identify you. Among other things, personally identifiable information could be:

Email address
First name and last name
Phone number
PPS Number
Valid ID
Bank Details
Address, Town, County, ZIP/Postal code, City
Cookies and Usage Data

Data Use
To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you, we may utilize your Personal Data. By using the unsubscribe link or instructions included in any email we send you, you can choose not to receive any or all of these communications from us.

Tracking Cookies Data

We track activities on our Service and store certain information using cookies and other tracking technologies.

Cookies are little data files that may contain an anonymous unique identification. Cookies are little text files that a website sends to your browser and stores there. Beacons, tags, and scripts are just a few of the tracking technologies that are used to gather data, track users, and analyse and enhance our service.

You can tell your browser to always reject cookies or to let you know when one is being sent. However, you might not be able to utilize all of our Service if you refuse to accept cookies.

Examples of Cookies we use:

Temporary cookies. To keep our Service running, we need session cookies.
Cookie preferences. To keep track of your preferences and different settings, we employ preference cookies.
Cookies for security. For security reasons, we employ security cookies.

Data Use

HFH employs the information gathered in a number of ways.

To maintain and provide our Service
To let you know of modifications to our service
to enable you to take part in our Service's interactive features whenever you choose to do so
To offer customer service
to compile data or useful information so that we can enhance our service
To keep an eye on how our Service is being used
To identify, stop, and fix technical problems
Unless you have chosen not to receive such information, we will send you news, special deals, and general details about further products, services, and events we provide that are comparable to those you have already purchased or inquired about.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

Depending on the Personal Data we collect and the particular context in which we acquire it, HFH's legal basis for collecting and using the personal information stated in this Privacy Policy will vary if you are from the European Economic Area (EEA).

HFH may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law

Retention of Data

Your Personal Data will only be kept by HFH for as long as it takes to accomplish the goals outlined in this privacy statement. To the extent necessary to meet our legal duties (for instance, if relevant laws compel us to keep your data on file), resolve disputes, and uphold our agreements and policies, we will keep and use your personal data.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Please be aware that if you choose to provide information to us while residing outside of Ireland, we will transmit and process your Personal Data there.

Your permission to that transfer is shown by your acceptance of this Privacy Policy and your submission of the requested information.

No transfer of your personal data to an organization or a country will happen unless there are adequate controls in place, including the security of your data and other personal information. HFH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Business Transaction

Your Personal Data might be transferred if HFH engages in a merger, acquisition, or asset sale. Before your Personal Data is moved and is subject to a new Privacy Policy, we will notify you.

Disclosure for Law Enforcement

In rare situations, HFH may be forced to divulge your Personal Data in response to legal obligations or to legitimate requests from public authorities (e.g. a court or a government agency).

Legal Requirements

If HFH has a good faith conviction that disclosing your Personal Data is essential will result in the following:

to fulfill a legal requirement
To safeguard and defend HFH's rights and property
To stop or look into potential misbehaviour related to the Service
To ensure the public's or Service users' personal safety
to shield oneself from a legal obligation

Security of Data

We care about the security of your data, but keep in mind that no form of electronic data storage or transfer via the Internet is completely safe. While we make an effort to protect your Personal Data with commercially reasonable measures, we cannot provide perfect assurance of security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

You have certain data protection rights if you live in the European Economic Area (EEA). HFH strives to make it as easy as possible for you to update, modify, delete, or restrict how your personal data is used.

Please get in touch with us if you want to know what Personal Data we have about you and if you want it deleted from our systems.

You may exercise the following data protection rights under specific conditions:

the right to see what data we have about you and to ask for its erasure or updating. You always have direct access to, and the ability to request the erasure of, your Personal Data from within the account settings section. Please get in touch with us so that we can help you if you are unable to complete these tasks on your own.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right of rectification: If any of your information is incorrect or lacking, you have the right to have it corrected.

The right to object: You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where HFH relied on your consent to process your personal information.

Please be aware that before responding to such inquiries, we can ask you to prove your identity.

Regarding the way we collect and use your personal data, you have the right to file a complaint with a data protection authority. Please get in touch with your local data protection authority in the European Economic Area for additional details (EEA).

Service Providers

We might work with outside firms and people (referred to as "Service Providers") to make our service more accessible, to deliver the service on our behalf, to carry out functions linked to the service, or to help us analyze how our service is used.

These third parties are only permitted to use your Personal Data to carry out these duties on our behalf and are prohibited from disclosing it to anyone else or using it for any other reason.

Analytics

To track and examine how our Service is being used, we could work with outside Service Providers.

Google Analytics

Website traffic is tracked and reported by Google Analytics, a web analytics service. Google tracks and keeps track of how our Service is being used. Other Google services receive access to this data. Google might customise and contextualize the ads on its own advertising network using the information gathered.

By installing the Google Analytics opt-out browser add-on, you can choose not to allow Google Analytics to collect data about your activities on the Service. The add-on stops the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from exchanging information about visitor activities with Google Analytics.

Please see the Google Privacy Terms website at http://www.google.com/intl/en/policies/privacy/ for more details on Google's privacy policies.

Behavioural Remarketing

HFH uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWards

Google Inc. offers the Google AdWords remarketing service.

By going to the Google Ads Settings page at http://www.google.com/settings/ads, you can choose not to receive display advertising from Google Analytics and alter the Google Display Network ads.

Google advises adding the Google Analytics Opt-out Browser Add-on to your web browser at https://tools.google.com/dlpage/gaoptout. Visitors have the option to forbid Google Analytics from collecting and using their data by using the Google Analytics Opt-out Browser Add-on.

Please see the Google Privacy Terms website at http://www.google.com/intl/en/policies/privacy/.

Facebook

Facebook Inc. offers a Facebook remarketing service.

Visit this link to learn more about Facebook's interest-based advertising: https://www.facebook.com/help/164968693837950

Follow these Facebook guidelines to stop receiving interest-based ads: https://www.facebook.com/help/568137493302217

Facebook complies with the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioural Advertising. The Digital Advertising Alliance in the United States (http://www.aboutads.info/choices/), the Digital Advertising Alliance of Canada (http://youradchoices.ca/), the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu/), and the Digital Advertising Alliance of Canada (http://www.youradchoices.ca/) all offer ways for you to opt out of receiving ads from Facebook and other participating businesses. You can also use the settings on your

Visit Facebook's Data Policy at https://www.facebook.com/privacy/explanation for further details on the social network's privacy policies.

Links to Other Websites

Facebook Inc. offers a Facebook remarketing service.

There is a chance that our service will link to websites we do not control. A link from a third party will take you to their website if you click on it. We admonish you to carefully read the privacy statement on every website you visit.

The content, privacy practices, or other policies of any third-party websites or services are beyond our control and responsibility.

Children's Privacy

Anyone under the age of 18 (referred to as "Children") is not targeted by our service.

Anyone under the age of 18 is not knowingly subject to our collection of personally identifying information. Please get in touch with us if you're a parent or legal guardian and you know that one of your kids has given us personal information. We take efforts to erase the data from our servers if we learn that we have obtained Personal Data from children without first obtaining their parents' consent.

Changes to this Privacy Policy

Our privacy policy may occasionally be updated. Any modifications will be communicated to you by posting the updated Privacy Policy on this page.

Prior to the modification going into effect, we'll notify you via email and/or a clear notice on our service, and we'll also change the "effective date" at the top of this privacy statement.

It is encouraged that you routinely check this privacy statement for updates. Any modifications to this privacy statement take effect when they are published on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

info@hfh.ie

Get in Touch